Shipping Policy

Our Shipping Policy was last updated on 3-6-2022

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to “Coco’s Hair Collection” , “Coco’s Bold Collection”, or  “Salon Identity Mobile”
  • “Items” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Items from Us.
  • “Service” refers to the Website.
  • “Website” refers to Coco’s Bold Collection & Coco’s Hair Collection, accessible fromhttps://cocoshaircollection.com/& https://cocosboldcollection.com/
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Coco’s Bold Collection & Coco’s Hair Collection. The following terms and conditions constitute our Shipping Policy.

 Domestic Shipping Policy

Shipment processing times

All Orders are processed within 3-5 business days. Orders are not shipped or delivered on holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

  • Shipping method: Standard
    Shipment cost: Free
    Estimated delivery time: 5-60days
  • Shipping method: Flat Rate
    Shipment cost: $5.95 USD
    Estimated delivery time: 7-45days

Overnight delivery is only available for Orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Coco’s Bold Collection & Coco’s Hair Collection ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. 

Coco’s Bold Collection & Coco’s Hair Collection does not ship to P.O. Boxes.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Coco’s Bold Collection & Coco’s Hair Collection, or Salon Identity Mobile is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

Coco’s Bold Collection, Coco’s Hair Collection, or Salon Identity Mobile is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged Items before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us: